bd11 1ne Certain information is collected to register you on the platform and deliver our services. This data is used solely to improve your experience and ensure your security.
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, national ID |
KYC Verification |
| Contact Information |
Mobile number, email address |
Account Management |
| Financial Information |
Mobile banking number, transaction history |
Payment Processing |
| Device Information |
IP address, browser, operating system |
Security |
| Activity Data |
Betting history, login times, page visits |
Service Improvement |
Voluntarily Provided Information: If you contact customer support or participate in a promotion, you may voluntarily provide additional information. That information is protected to the same standard.
02
How Your Information Is Used
bd11 1neData collected on is used only for specific purposes. No information is ever used unnecessarily. Each use case is explained in detail below:
1
Account Creation & Management
Your data is used to complete the registration process and keep your account active.
2
Identity Verification (KYC)
Your information is used to verify your identity before withdrawals and large transactions.
3
Payment Processing
Financial information is used to process deposits and withdrawals securely.
4
Fraud Prevention & Security
Device and login data is analysed to detect suspicious activity and keep your account secure.
5
Personalized Experience
Your activity data is used to deliver personalised game suggestions, promotions, and bonus offers.
6
Customer Support
Relevant information is used to resolve your issues quickly and provide accurate support.
03
Data Sharing & Disclosure Policy
bd11 1ne Your personal data is never sold. However, in certain circumstances, information may be shared — strictly for service delivery or to meet legal obligations.
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Payment Provider: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process deposits and withdrawals.
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Identity Verification Service: Your data may be shared with approved verification providers as part of the KYC process.
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Legal Obligation: If required by government authorities under Bangladesh law, information will be provided in compliance with the applicable legal process.
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Fraud Prevention: In cases of serious fraud, information may be shared with the relevant authorities.
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What we will never do: Your data will never be sold or transferred to third-party advertisers, data brokers, or other companies.
Third-Party Agreements: All third parties we share data with are bound by strict non-disclosure agreements (NDAs) and are equally obligated to keep your information secure.
04
Cookies & Tracking Technologies
bd11 1ne Cookies and similar technologies are used on our website and app to enhance your browsing experience and remember your login details.
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Login sessions, security tokens, core activity |
At end of session |
| Functional Cookies |
Language preference, page layout settings |
30 Days |
| Analytics Cookies |
Site usage statistics, performance monitoring |
90 Days |
You can disable cookies from your browser settings. However, disabling essential cookies may prevent the login and payment systems from functioning properly.
05
Data Protection Methods
Protecting Your Information bd11 1ne We use cutting-edge technology. Our security systems are built and operated to the highest industry standards.
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SSL Encryption: 256-bit SSL encryption is used across our website and app. All data in transit is fully protected.
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Data Encryption: Sensitive data stored on our servers — including passwords and payment details — is hashed and encrypted.
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Two-Factor Verification: OTP verification is required for critical actions such as withdrawals and password changes.
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Regular Audits: Third-party security experts conduct regular system audits.
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Restricted Access: Only authorized staff can access specific data, and only when necessary.
You also have responsibilities: Keep your password private, avoid logging in on public WiFi, and do not click on unfamiliar links. If you notice anything unusual on your account, contact support immediately.
06
Your Rights Over Your Data
bd11 1neYou have full control over your personal data at . You may exercise the following rights at any time.
Right to Access
You can request to see what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Deletion
If you close your account, your data will be deleted unless we are required to retain it by law.
Right to Data Portability
You can request a copy of your data in a portable format (JSON/CSV).
Right to Restrict Processing
You may request that the use of your data be restricted to specific purposes.
Right to Opt Out of Marketing
You can opt out of promotional communications at any time.
To exercise your rights: Email us at support@bd111ne.app or send a request in Bengali via the support chat. We typically respond within 7 business days.
07
Protection of Minors' Data
bd11 1ne Not for users under 18. We do not knowingly collect data from minors. Age is verified at the point of registration.
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Your date of birth is verified at registration to confirm your age.
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If a minor's account is detected, it will be suspended immediately and all associated data will be permanently deleted.
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Parents or guardians can raise a complaint regarding a minor's account and we will act on it promptly.
bd11 1neYour data is not retained beyond the time it is needed. Following account closure, certain information may be kept for a defined period as required by law.
| Data Type |
Retention Period |
Reason |
| Account Information (Active) |
For the duration of active account |
Service Delivery |
| Transaction History |
5 Years |
Legal Obligations |
| KYC Documents |
3 Years (after account closure) |
Regulatory Requirements |
| Log Files |
90 Days |
Security Monitoring |
| Support Chat |
1 Year |
Service Improvement |
09
Privacy Policy Updates
bd11 1ne This privacy policy may be updated as needed. We will notify you in advance of any significant changes.
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For significant changes, you will be notified via your account and by email.
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The date of any update will appear under "Last Updated" at the top of the page.
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Continued use of the site after any changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about our Privacy Policy, please get in touch. Our dedicated privacy team will review your request promptly.
Email
support@bd111ne.app
Response Time
Within 7 Business Days
Live Chat
24/7 Support in Bengali